FAQ

The moving time starts from the moment our team arrives at your first pickup location and ends after all items are delivered, unloaded, and equipment is returned to the vehicle.

The moving distance starts from the customer's first pickup point. Each booked hour includes 25 km. Any distance above the included amount is charged separately.

Our moving plans include the vehicle, fuel, driver and/or helpers depending on the selected package, and moving equipment such as a trolley and straps.

If the move takes longer than the booked time, additional charges may apply based on the extra time required.

Yes, we provide packing and unpacking services to make your move easier and more efficient.

Yes, we offer general cleaning, deep cleaning, and regular cleaning services.

Yes, we offer professional furniture assembly services.

No deposit is required for moves within Uusimaa. For long-distance moves, an advance payment of at least 50% may be required.

We accept cash, MobilePay, Google Pay, Apple Pay, and bank transfer.

Yes. Cancellation is free up to 24 hours before the move. Later cancellations may include a €20 fee.

We do not transport hazardous materials or perishable items.

Yes, a responsible person should be present during the move to support communication and coordination.

Yes, we provide long-distance and intercity moving services across Finland.

Yes, we handle pickups and deliveries from IKEA, JYSK, and other stores and marketplaces.

We are not responsible for delays caused by traffic, road conditions, construction, weather, or other unexpected events.